Small Business IT Support Services

Dell IT Infrastructure

Small Business IT Support are located in Northenden Manchester between Stockport and Altrincham and we offer Support Services to the whole of the North West. Small Business Support was formed in 2009 specifically to help SME’s who needed IT Support but couldn’t justify the cost of a permanent Technician.

Small Business IT Support provide an all-round IT Service, from a single computer to fully installed IT infrastructures. We can help with all your computing requirements from disaster recovery to replacement keyboards. We don’t repair computer hardware unless we already support the companies infrastructure in which case we have a trusted reputable supply chain for Software and Hardware.

Some of our services include but not limited to are:IT Services

  • Server and Computer repairs
  • Network upgrades and expansion
  • Microsoft Server support
  • Firewall configuration and management
  • Bespoke monthly support packages
  • Support on an ad hoc basis
  • Small Business Computer Support
  • And much more…

Clients on monthly support packages also benefit from unlimited telephone support and our exclusive encrypted remote support. We also offer Small Business IT Support reductions On Cloud Services and Software packages through our suppliers who we resell for and are able to pass down to our clients greatly reduced packages.

Steven Cole – Managing Director, Small Business Support.

Steven has over 15 years experience and started his IT career in education at South Trafford College as part of a team supporting 1,000 computers and 3,000 users. Steven says: “I am very grateful to South Trafford College who saw potential in my abilities and put me forward to go on to do my Microsoft and CCNA certificates” After South Trafford College Steven was head hunted for his abilities in Helpdesk implementation and management by a company who provided Small Business IT Support Services to SME’s, which is where he gained his grounding and additional experience he uses today for his own business.

Small Business IT Support was formed because Steven knew he could integrate all his knowledge from large IT infrastructures to small businesses offering them a professional friendly service. Steven says “It’s not just technical abilities that’s needed, you have to be approachable and a people person. You can be Bill Gates personal Head Technician but it’s useless if you don’t understand your client’s needs and are able to communicate at a non technical level”

The Mission

We have identified that to provide lots of small to medium size companies with IT Support we need a sound infrastructure and plan. This is why we only support Manchester businesses and limit the size to a maximum of 50 computers. We want you to think of us as an extension to your team after all you will be entrusting us with your mission critical data and business up-time, we believe in creating mutual synergies with our clients whilst not causing any disruption to your day to day business.

Click to read more about our work