Backup procedure

Common Faults with Laptops

Common Faults with Laptops

If you like many people have become dependant on your laptop for work, school or play you will know how irritating it is to have you laptop go faulty because of either wear and tear or accidental damage. Laptops have become very popular for the simple reason that you can carry them around with you.

The main components of a laptop are the LCD display, random access memory (RAM), battery, keyboard, and hard drive. Other than the LCD display, the other parts of a laptop can easily be replaced.

Common Laptop Hardware Problems

Here is a list of common problems laptop users experience:

  • Broken case as a result of a drop
  • Laptop Overheating – The production of heat can be the cause of computer shutting down unexpectedly.  Some laptops automatically shutdown when excessive heat is generated to protect the computer.  May also be related to a fan failure.
  • Damaged LCD screen or does not display the image properly – The screen may look distorted or some of the pixels may not display properly indicating damaged pixels.
  • Failure of the backlight – a faint image on the LCD screen is a key clue
  • Sticky or broken keys on the keyboard – spilled beverages
  • Loose or broken LCD hinge
  • Damaged USB ports – improper insertion of USB devices into the port is the major source of damage
  • Hard Drive failure – malfunction are usually caused by vibration and shock associated with the portable nature of how laptops are used

Laptop Repair Solutions

Many of the problems listed above can be repaired for less than the cost of a new laptop! If you are handy, replacing a keyboard, a hard drive or adding memory to a laptop is not difficult. If you don’t feel comfortable performing these tasks, then we can help with the repairs / upgrade at reasonable prices but stay away from retail stores because guess what … they will try to sell you a new laptop.

Recent Laptop repairs that we have completed:

Below you can see a laptop that experienced problems with constantly shutting down without warning, this is a sure sign that it is overheating and can be caused by the cooling fan being faulty or blocked. In this case the fan was blocked with dust which was preventing air flow to cool the processor.

In the next pictures below you can see a laptop that had Coca Cola spilt on the Laptop Keyboard, this caused the input key to be very sticky and in most cases unusable. Fortunately it did not go any further than the keyboard and was a simple case of replacing the keyboard. You will notice that the screen has been removed also this is because we replaced the screen at the same time and although the owner never said we believe a temper tantrum was performed on the screen as a consequence of the Coca Cola spillage. :)

Backup 14 Terabytes of data

How do you backup 14 terabytes of data?

A client of ours recently approached us for some guidance on how to backup all their data from numerous external HDD’s and data stored on the local computers. The obstacles we faced our 14 terabytes of data and increasing, data stored on different devices and computers and nothing is backed up.

On first inspection of the external HDD’s three of them were old Omega and Seagate that varied between 200 gigabytes to 500 gigabytes, these had been stored and not been used for at least three – four years, alarm bells start ring!!! So firstly we needed to establish if these worked and the data was not corrupt. Fortunately all of them worked and all data was safe, then we had to check the newer external HDD’s ranging from 1 Terabyte – 3 Terabytes again these all worked and although the data was stored all over the place with no order we proceeded to make our recommendation.

Of course with such large amounts of data storing it in the cloud was not an option because of expense and time, so the option we proposed is two NAS drive (Network Attached Storage) don’t get me wrong this option is going to be expensive to achieve with the hardware that is involved and work to set it up not to mention there needs to be two of everything.

We could have chosen two pre-built NAS already assembled with drives installed but we wanted a specific amount of storage with at least 32 terabytes and from what we have discovered not many companies offer this kind of configuration and if they were to modify the specification it would be double the price of our suggested configuration.

So down to the nitty gritty, we opted for the Synology DiskStation DS1813 with 8 drive bays, this would allow us to configure the DiskStation with 8 x 4 Terabytes = 32 Terabytes. We needed one large logical disk with fault tolerance per unit so we opted for a Raid 5 Configuration. This was not an easy decision as it takes a whopping 10 terabytes away from the original 32 terabytes leaving a logical disk of 229367 Gigabytes or just under 23 Terabytes.

Product Features:

  • 211.88 MB/sec Writing, 352.39 MB/sec Reading
  • Four LAN Ports with Link Aggregation Support
  • Scale up to 72TB with Synology DX513
  • Expandable RAM Module (Up to 4GB)
  • CPU Passive Cooling Technology & System Fan Redundancy
  • VMware®, Citrix®, Microsoft® Hyper-V® Ready
  • High Availability and Automatic Failover by SHA
  • Powered by Synology DiskStation Manager (DSM

So bearing in mind that it took nearly 5 years to accumulate 14 terabytes of data which will now be transferred to one of the NAS and with an additional 9 terabytes free space this should allow for further data to be added for at least three to four years.

So one NAS will be used to transfer all the data into one central location, for easy access to historical and current data and one NAS will be used to backup the data stored on the first one. With the NAS drives being able to be networked both units can be stored at different locations, which means we have now provided them with a means to recover lost and deleted data, fault tolerance on the hardware and a means of recovering data should one unit have a disaster.

For the software to manage the backups we will be using Symantec Backup Exec Small Business Edition, firstly it will backup over the network and secondly it will backup individual workstations and thirdly it will backup multiple locations, this is ideal for our purposes as there is no Server to speak at the location other than a basic domain server (SBS Essentials)

 

Contact Manchester Small Business IT Support Today

Small Business IT SupportSmall Business IT support contact form.

If you would like to contact Manchester Small Business IT Support with any questions or would like to arrange for us to visit you then please feel free to do so we will be delighted to answer any questions and we look forward to hearing from you.

The name and email fields are required but the other questions are optional, however the more information you provide will help us to answer any queries more accurately.

Website: www.sbism.co.uk

Email: info@sbism.co.uk

Phone: 07983 262221

Windows Small Business Server the all in one solution

small business server Windows small business server checklist:

  •  Do you want to share your files and printers?
  •  Do you want centrally managed emails with spam filtering?
  •  Do you want to be able to access your files from anywhere?
  •  Do you want to be able to remotely access your computer from anywhere?
  •  Do you want to be able to access your emails from anywhere?
  •  Do you want scheduled backups?
  •  Do you want status monitoring on the health of your computers?
  •  Do you want a system that will update your computers?
  •  Do you want a system that will check your security and virus protection?
  •  Do you want user accounts with folder and file permissions?
  •  Do you want a system that will manage your contacts and appointments?
  •  Do you want an intranet (internal website) for team managed office tasks?
  •  Do you want to increase your office working efficiency?

Would you be surprised if we told you that all of the above can be easily achieved on one software package with little cost and all centrally managed on your own premises? Of course Windows small business server needs hardware which comes in the form of a Server but the overall benefits of this solution outweigh the cost of the initial investment and will save you money.

It’s a fact that your business can not function without technology and it’s also true that all of the above features can be outsourced to different companies for monthly charges. My question is why? When If properly implemented you can be in control of your own systems with the help of our IT professionals. We can plan, install and manage Small Business Server for you and have you on course to 100% office efficiency and confidence in your IT Services.

If you were to outsource just a few of the features above it would cost you in the region of £6000+ per year, with Small Business Server 2011 Standard and a professional IT company like Manchester Small Business IT Services to guide you and help maintain your systems you will be on the right track to saving money and having the peace of mind that your systems are safe and well managed.

 

Small Business Support for your companies IT Systems

Small Business Support

Who are Manchester Small Business IT Support?

Hi! my name is Steven Cole and I am the owner / director at Manchester Small Business IT Support. I have been working in IT support and web development for around 15 years, and I’ve been based in Manchester all that time. For the majority of that time I’ve worked in IT support roles for education establishments and more recently in the legal and financial industries. I now work with small businesses to offer them my experience that I have accumulated in my career. Typically our ideal client base are small businesses with One to Fifty staff who we can provide with websites, social media, Microsoft Small Business Server and small business support in and around the North West Manchester areas.

Why should we contract you to manage our IT Support?

Good question. The fact that we have specialised in small business support in Manchester for the last four years gives me an unique insight to what kind of IT Support you will need, along with a network of other specialists that we have built trusted relationships with to call upon puts me at the front of the line when you make a decision on your IT Support Specialist.

Whats different from other Small Business Support companies?

We believe in quality not quantity and as we only provide small business IT Support in Manchester we know what works best. We know that every company requires a different level of support and specialism. It maybe enough for one company with three users to have telephone support but a company with 25 users or more will almost certainly require additional on-site support. With this in mind we provide a bespoke personalised  service with more than just a voice on the other end of the phone.

Small Business IT Support Testimonials
Interesting… what next?

You can contact us on 0161 408 6219 or 07825 269 391 alternatively you can email me at info@smallbusinessitsupportmanchester.co.uk or you can use our contact page to send me a quick message.

Save money and have no backup

No backup is a ticking time bomb

This makes no sense if you value your time and data, even if you have just one computer you Backup Time Bombshould invest in some kind of backup procedure. If you can not justify the cost of backups either in terms of time or money you can not justify using your computer for your business.

The most valuable asset in your company is your data and there are many things that can go wrong and destroy it, for instance hard drive failure, viruses, staff deleting files by mistake or files being deleted on purpose.

Can you really afford your data to be lost? lets just say as a scenario that your data had been destroyed by a faulty hard drive, what would the cost be to your company for lets say just two days without access to your files, emails, accounts and payroll.

I say two days but it could be a week depending on the severity of the hard drive failure, it may have to go to a special data recovery company which costs serious money and time.

Have you got a disaster recovery plan, what happens if all your data is corrupted, what do you? who do you see? how much will it cost? well the answer is simple. If you do not plan for the worst you will be snookered and will pay far more to get back up and running than if you had planned for it.

There are many forms of media to do backup and as they say any form of backup is better than no backup but for business you should consider asking a professional like Manchester Small Business IT Support who will plan a strategy and give advice on the best forms of media available to make sure you are prepared and get back to work ASAP.

Just take a minute to ask yourself what is your data worth.