Manchester Small Business Remote Support
Manchester Small Business Remote Support can control any PC on the web, even through firewalls!
We can even reboot the remote PC into SAFEMODE !
Manchester Small Business Remote Support System lets us support our customers even if they are behind firewalls and routers. With RSS we can transfer files, chat, re-boot & auto-reconnect and remotely control their PC in real-time without pre-installing software or any network changes on their side. We can even reboot the remote computer into “Safe Mode”.
Manchester Small Business Remote Support Is Easy As 1-2-3
- The customer clicks a link on our own website ( or run it from an email attachment, from disk, or one of many other possible scenarios )
- The customer selects “Run” A single .exe file is hosted on your website. When the customer clicks the file, they will choose “Run” which will begin the Remote Support Session.
- The customer picks a technician Remote Support can allow a single .exe file to connect to multiple technicians or locations. The user must simply choose the desired tech. Simple as a value meal.
|
IT Support Testimonials from happy clients
Testimonials about our excellent IT Support
We pride ourselves on our excellent customer services and response times and we think that our clients testimonials about our IT Support speak for themselves and is our best advertisement.
Steve Cole at Small Business Support has provided and serviced all our computers for the past four years. He also designed and set up my website www.paulvallely.com . In all he has done he has been effective, friendly and good value for money. There is no problem he has not solved and he has been persistent in working on the trickier ones. I work from home to urgent deadlines and he has ensured, in one way or another, that I have never been unable to work. He works both by remote access via the internet and by visiting my office when necessary. I would have no hesitation in recommending him and his new company to others. January 21st 2015
Paul Vallely | Associate Editor. The Independent.
“Small Business IT Support has provided us, as a company, IT support for some time allowing us to maximise our time and systems. When appropriate he has helped extend the lifetime of separate machines and, equally, Steve has been instrumental in the installation of a top range server on SBS 2011 together with full integration within the office and on all our numerous mobile devices. I would highly recommend Steve to anyone looking for honest and knowledgeable IT support.” January 8th, 2015
Martin Hood | Platinum Independent Finance
“ Manchester Small Business Support has looked after our It for the last 12 months or so. Our business is dependent on our IT system working all the time and its so reassuring to know that Steve is making sure that it does. Plus whenever we have a query Steve is always on hand to give his jargon free expert advice and help. Can’t recommend Steve highly enough.” December 4, 2013
David Swarbrick | Kim Marlor Associates
” IT Small Business Support did some repair work on my laptop just before Christmas 2009 – his response was very quick, he collected and delivered the laptop to me and more importantly, the work was first class and solved the problems first time. He also managed to get my wireless connection working – something which nobody else had managed to do! I highly recommend him and won’t hesitate to use his services again.” October 24, 2012
Joanne Siddall | Girl Friday
“Small Business Support has given myself and friends who I have recommended Steve to a really good service. The work has been done straight away without delay meaning I could get back on with my work. I can strongly recommend Steve to anyone needing IT support at home or work.” February 24, 2012
Jane Morgan | Positive Posture
“Manchester Business Support was fantastic sorting out a virus problem we had on our home PC – the repair was done within 24 hours and the remote access facility is brilliant – he was able to ‘complete’ the work without actually coming back out again. First class service and a really lovely person to deal with too – thank you, Steve!” February 25, 2012
Suzanne Stolberg | Word of Mouth
“Small Business Support has recently installed a Small Business Server for our company that has increased our office efficiency 100% and removed the worries of our data being lost. The install and migration was performed with absouloute professionalism and without any business interference. We would highly recommend ResolveIT to any business considering their services.” March 23, 2011
Robert Bevin | Bw Agencies
Small Business Support for your companies IT Systems
Who are Manchester Small Business IT Support?
Hi! my name is Steven Cole and I am the owner / director at Manchester Small Business IT Support. I have been working in IT support and web development for around 15 years, and I’ve been based in Manchester all that time. For the majority of that time I’ve worked in IT support roles for education establishments and more recently in the legal and financial industries. I now work with small businesses to offer them my experience that I have accumulated in my career. Typically our ideal client base are small businesses with One to Fifty staff who we can provide with websites, social media, Microsoft Small Business Server and small business support in and around the North West Manchester areas.
Why should we contract you to manage our IT Support?
Good question. The fact that we have specialised in small business support in Manchester for the last four years gives me an unique insight to what kind of IT Support you will need, along with a network of other specialists that we have built trusted relationships with to call upon puts me at the front of the line when you make a decision on your IT Support Specialist.
Whats different from other Small Business Support companies?
We believe in quality not quantity and as we only provide small business IT Support in Manchester we know what works best. We know that every company requires a different level of support and specialism. It maybe enough for one company with three users to have telephone support but a company with 25 users or more will almost certainly require additional on-site support. With this in mind we provide a bespoke personalised service with more than just a voice on the other end of the phone.
Interesting… what next?
You can contact us on 0161 408 6219 or 07825 269 391 alternatively you can email me at info@smallbusinessitsupportmanchester.co.uk or you can use our contact page to send me a quick message.