Testimonials

IT Support Greater Manchester

iStock_000019489363Small[1]We are proud to deliver high quality best in class IT support services in the Greater Manchester area.

Operating from our offices in Northenden, we have local advantage and a reputation as trusted IT Support in our sector, providing remote and on-site IT support services to organisations in the local area including Manchester, Altrincham, Stockport, Oldham, Bolton and Bury.

Being located just off the M56 means we have the ability to rapidly attend site at our customer locations in Lancashire and across the north-west. Our pro-active monitoring and IT Service Desk further allows us to deliver support services instantly via remote access.

We offer the full range of IT support functions to SME and Enterprises alike from our manned UK IT Service Desk, 24 hours a day, 7 days a week. Our team of capable IT specialists are a phone call away and are supported by industry leading remote monitoring and server management tools.

Our services include:

• Managed IT services – full cover or modular support to integrate into your existing IT Services function

• IT outsourcing – end-to-end service covering asset management, hosting and full support

• Server/Network/Desktop/laptop/ Hardware Maintenance

• On-site Desk-side Support

• Managed Endpoint Anti-virus Protection & Email Security

• Cloud Backup

• Monthly Reporting and Annual Health Check

• Project Design, Delivery and Management

 

 

Small Business IT Support Services

Dell IT Infrastructure

Small Business IT Support are located in Northenden Manchester between Stockport and Altrincham and we offer Support Services to the whole of the North West. Small Business Support was formed in 2009 specifically to help SME’s who needed IT Support but couldn’t justify the cost of a permanent Technician.

Small Business IT Support provide an all-round IT Service, from a single computer to fully installed IT infrastructures. We can help with all your computing requirements from disaster recovery to replacement keyboards. We don’t repair computer hardware unless we already support the companies infrastructure in which case we have a trusted reputable supply chain for Software and Hardware.

Some of our services include but not limited to are:IT Services

  • Server and Computer repairs
  • Network upgrades and expansion
  • Microsoft Server support
  • Firewall configuration and management
  • Bespoke monthly support packages
  • Support on an ad hoc basis
  • Small Business Computer Support
  • And much more…

Clients on monthly support packages also benefit from unlimited telephone support and our exclusive encrypted remote support. We also offer Small Business IT Support reductions On Cloud Services and Software packages through our suppliers who we resell for and are able to pass down to our clients greatly reduced packages.

Steven Cole – Managing Director, Small Business Support.

Steven has over 15 years experience and started his IT career in education at South Trafford College as part of a team supporting 1,000 computers and 3,000 users. Steven says: “I am very grateful to South Trafford College who saw potential in my abilities and put me forward to go on to do my Microsoft and CCNA certificates” After South Trafford College Steven was head hunted for his abilities in Helpdesk implementation and management by a company who provided Small Business IT Support Services to SME’s, which is where he gained his grounding and additional experience he uses today for his own business.

Small Business IT Support was formed because Steven knew he could integrate all his knowledge from large IT infrastructures to small businesses offering them a professional friendly service. Steven says “It’s not just technical abilities that’s needed, you have to be approachable and a people person. You can be Bill Gates personal Head Technician but it’s useless if you don’t understand your client’s needs and are able to communicate at a non technical level”

The Mission

We have identified that to provide lots of small to medium size companies with IT Support we need a sound infrastructure and plan. This is why we only support Manchester businesses and limit the size to a maximum of 50 computers. We want you to think of us as an extension to your team after all you will be entrusting us with your mission critical data and business up-time, we believe in creating mutual synergies with our clients whilst not causing any disruption to your day to day business.

Click to read more about our work

Contact Manchester Small Business IT Support Today

Small Business IT SupportSmall Business IT support contact form.

If you would like to contact Manchester Small Business IT Support with any questions or would like to arrange for us to visit you then please feel free to do so we will be delighted to answer any questions and we look forward to hearing from you.

The name and email fields are required but the other questions are optional, however the more information you provide will help us to answer any queries more accurately.

Website: www.sbism.co.uk

Email: info@sbism.co.uk

Phone: 07983 262221

IT Support Testimonials from happy clients

Testimonials about our excellent IT Supportit support testimonials

We pride ourselves on our excellent customer services and response times and we think that our clients testimonials about our IT Support speak for themselves and is our best advertisement.

 

Steve Cole at Small Business Support has provided and serviced all our computers for the past four years. He also designed and set up my website www.paulvallely.com . In all he has done he has been effective, friendly and good value for money. There is no problem he has not solved and he has been persistent in working on the trickier ones. I work from home to urgent deadlines and he has ensured, in one way or another, that I have never been unable to work. He works both by remote access via the internet and by visiting my office when necessary. I would have no hesitation in recommending him and his new company to others. January 21st 2015

Paul Vallely | Associate Editor. The Independent.

“Small Business IT Support has provided us, as a company, IT support for some time allowing us to maximise our time and systems. When appropriate he has helped extend the lifetime of separate machines and, equally, Steve has been instrumental in the installation of a top range server on SBS 2011 together with full integration within the office and on all our numerous mobile devices. I would highly recommend Steve to anyone looking for honest and knowledgeable IT support.” January 8th, 2015

Martin Hood | Platinum Independent Finance

“ Manchester Small Business Support has looked after our It for the last 12 months or so. Our business is dependent on our IT system working all the time and its so reassuring to know that Steve is making sure that it does. Plus whenever we have a query Steve is always on hand to give his jargon free expert advice and help. Can’t recommend Steve highly enough.” December 4, 2013

David Swarbrick | Kim Marlor Associates

” IT Small Business Support did some repair work on my laptop just before Christmas 2009 – his response was very quick, he collected and delivered the laptop to me and more importantly, the work was first class and solved the problems first time. He also managed to get my wireless connection working – something which nobody else had managed to do! I highly recommend him and won’t hesitate to use his services again.” October 24, 2012

Joanne Siddall | Girl Friday

“Small Business Support has given myself and friends who I have recommended Steve to a really good service. The work has been done straight away without delay meaning I could get back on with my work. I can strongly recommend Steve to anyone needing IT support at home or work.” February 24, 2012

Jane Morgan | Positive Posture

“Manchester Business Support was fantastic sorting out a virus problem we had on our home PC – the repair was done within 24 hours and the remote access facility is brilliant – he was able to ‘complete’ the work without actually coming back out again. First class service and a really lovely person to deal with too – thank you, Steve!” February 25, 2012

Suzanne Stolberg | Word of Mouth

“Small Business Support has recently installed a Small Business Server for our company that has increased our office efficiency 100% and removed the worries of our data being lost. The install and migration was performed with absouloute professionalism and without any business interference. We would highly recommend ResolveIT to any business considering their services.” March 23, 2011

Robert Bevin | Bw Agencies